Home Loan Prepayment Process

For Bajaj Housing Finance Customer Portal

Step 1: Visit the Bajaj Housing Finance Website

• Open your web browser and go to the official Bajaj Housing Finance website.

Step 2: Login to Your Account

• Click the 'Login' button and then ‘Customer’ from the drop-down menu. Note that it is on the top right corner of the homepage.
• Enter your registered email ID, mobile number, or customer ID along with OTP or your password (if logging through customer ID) to log in. If you haven't registered yet, you'll need to sign up and create an account first.

Step 3: Navigate to Loan Account Details

• Once logged in, under the ‘My Relations’ section, click ‘Account Summary’ and then ‘Loan Account Details’ from the dropdown menu.

Step 4: Select the Loan Account

• Choose the specific loan account for which you want to make a prepayment under ‘My Active Loans’ and click ‘Pay’ option given for that loan account.

Step 5: Choose the Prepayment Option

• Next you will be redirected to the ‘Pay Online’ section. Look for the prepayment option there and click ‘Proceed’ given below the prepayment sub-section.

Step 6: Enter Payment Method and Prepayment Details

• Next choose the payment method, eCMS or Pay via Payment Gateway, and click ‘Proceed’. You can also review the prepayment terms by clicking on ‘Know More’.
• Then enter the payment details such as impact on tenor and amount you wish to prepay. If you are using someone else’s payment details, then enter your name, and relationship. Note that the prepayment amount should be equal to a minimum of one EMI.
• Click ‘Make Prepayment’

Step 7: Proceed to Payment

• After confirming the prepayment amount, proceed to the payment gateway. You will be redirected to a secure payment page.

Step 8: Make the Payment

• Choose your preferred mode of payment (e.g., net banking, debit card, UPI) and complete the transaction.

Step 9: Confirmation

• After successful payment, you will receive a confirmation message on the portal and via email/SMS.

Read Also: Home Loan Part-Prepayment Charges and Guidelines

For Bajaj Housing Finance App

Step 1: Login to Your Account

• Open the Bajaj Housing Finance App, and click on ‘Login’.
• Enter your credentials (Customer ID/Mobile no. and Password/OTP) to login.

Step 2: Navigate to Loan Account Details

• Once logged in, you will be directed to your dashboard.
• Select or swipe to choose the loan account for which you wish to make the prepayment, in case there is more than one loan.

Step 3: Choose Prepayment

• After selecting the loan account, you will be redirected to ‘Loan Details’. Click ‘Make Payment’ below the blue card.
• Next, choose prepayment in the pop-up.

Step 4: Enter Payment Method and Prepayment Details:

• Next, choose the payment method, eCMS or Pay via Payment Gateway, and click ‘Proceed’. You can also review the prepayment terms by clicking on ‘Know More’.
• Then enter the payment details such as impact on tenor, back account owner, name, relationship, and amount you wish to prepay. Note that the prepayment amount should be equal to a minimum of one EMI.
• Click ‘Make Prepayment’.

Step 5: Proceed to Payment:

• After confirming the prepayment amount, proceed to the payment gateway. You will be redirected to a secure payment page.

Step 6: Make the Payment:

• Choose your preferred mode of payment (e.g., net banking, debit card, UPI) and complete the transaction.

Step 7: Confirmation

• After successful payment, you will receive a confirmation message on the portal and via email/SMS.

Note that if you have chosen eCMS as the payment method then the credit will reflect on the same day else it will be credited the next day if done through Pay via Payment Gateway.

By following these steps, you should be able to successfully make a prepayment on your Bajaj Housing Finance loan through their customer portal or app. If you face any issues or if the prepayment does not reflect in your account, contact Bajaj Housing Finance customer support for assistance.

*Terms and conditions apply