ContactBanner

ContactBanner

Contact Details

For existing customers: Call on IVR

Access IVR in 10 languages:English, Hindi, Bengali, Marathi, Punjabi,
Gujarati, Tamil, Telugu, Kannada and Malayalam
Access to all loan details.

Dial 8698010101 (Call Charges Apply) (W.e.f 2 May 2015) Step 1- Enter you 7-digit Bajaj Finserv Customer ID, Step 2 : Select from various IVR Options 8698010101

Get information via EMAIL

For existing customers: Email

Write to us at (wecare@bajajfinserv.in) for all your queries

Get information via SMS

For existing customers: SMS updates

SMS ((Keyword below)) to +91 92275 64444

KEYWORD	TRANSACTION
AP	To receive the download URL for mobile app
GETEMAIL	To know your current email address
UPDEMAIL	Know your current email address
GETADD	To know your current mailing address
CUSTID	To know your customer ID
LAN	To know your loan account number (LAN)
EMI LAN	Know your loan/EMI details
EXPERIA	To know your customer portal-Experia username and password
PIN	Know your 4 digit EMI Card PIN
SOA	To get Statement of account (SOA)
NOC	To get No Objection Certificate (NOC) on loan closure
REPSCH	Repayment schedule
FEEDBACK	Give your valuable feedback
SAT Y	Give a positive feedback
SAT N	Give a negative feedback

(Your mobile number should be registered with us for this facility). Standard SMS charges applicable

For existing customer:Customer portal

For online customer portal click here
Log in using your user ID and password
Access all loan details
Manage your loans
View special offers

For existing customer:Visit our branch

To know the address of your nearest branch Click here"

Change of mode of payment (swapping)
Purchase/cancellation of insurance policy
Foreclosure of loan
Refund