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R Vijay Company Secretary BAJAJ HOUSING FINANCE LIMITED Corporate Office Ext.: 3rd Floor, Panchshil Tech Park, Viman Nagar, Pune - 411014 Phone number : +91 20 7157 6403 Email id: vijay.r@bajajfinserv.in
The Company has also designated a separate email id for investor grievance redressal as under : investor.service@bajajfinserv.in
BAJAJ HOUSING FINANCE LIMITED
Registrars and Transfer Agents
KFin Technologies Private Limited Karvy Selenium Tower B, Plot 31-32, Gachibowli Financial District, Nanakramguda, Hyderabad – 500 032 Contact Persons : Mr. S. P. Venugopal Phone No. 040 6716 1718 E-mail ID: venu.sp@kfintech.com
Debenture holders are requested to contact the R&T agent at the above address for transfer, transmission or loss of certificates, consolidation of certificates, Demat/Remat and all other matters relating to shares/debentures including dividend/interest.
Debenture Trustee Catalyst Trusteeship Limited (Formerly GDA Trusteeship Limited) GDA House, Plot No.85, Bhusari Colony (Right), Paud Road Pune - 411 038 Phone No. : +91-020-25280081 Email Id : dt@ctltrustee.com Website : www.gdatrustee.com
Grievance Redressal Matrix
Any complain can be registered through:
Mail : wecare@bajajfinserv.in
Landline: +918698010101
We are committed to resolving your queries/issues within 7 working days.
If you do not hear from us within this time, or you are not satisfied with our resolution of your query then customer may contact us through
Mail id : grievanceredressalteam@bajajfinserv.in
If the customer is not satisfied with the resolution provided at level 1 within 2 working days,
the customer may post his/her complaint to the Head of Customer Experience at
Mail ID: customerexperiencehead@bajajfinserv.in
Alternatively, the customers may write to The Head of Customer Experience at:
5th Floor, B2 Cerebrum IT Park, Kumar City
Kalyani Nagar
Pune, Maharashtra
Pin-411014
In case of non-redressal of the complaint to the customer’s satisfaction, within 7 working days from the above-mentioned matrix,
the customer may approach the National Housing Bank at the address given below in the prescribed format available at link
https://grids.nhbonline.org.in/(S(tq0cgntl2llup25jwcv33kq3))/default.aspx
Department of Regulation and Supervision (Complaint Redressal Cell)
National Housing Bank
4th Floor, Core-5A, India Habitat Centre, Lodhi Road, New Delhi- 110003 https://grids.nhbonline.org.in/ www.nhb.org.in